IMPULSE BUYING ON TIKTOK SHOP: EVIDENCE ON SOCIAL INFLUENCE, COMMERCIAL STIMULI AND CONVENIENCE IN SHORT VIDEOS AND LIVE STREAMING
- Universidade Paulista
- Received
- Oct 30, 2026
- Accepted
- Nov 3, 2026
- Published
- Nov 10, 2026
- Issue
- Vol. 2, No. 1 (2026), p. 48-61
Abstract
Introduction: TikTok Shop brings content, social interaction and purchase into a single flow, a setting in which impulse buying calls for specific examination. Objective: to analyze the relationships among social influence, commercial stimuli, purchase convenience and impulse buying on short-video and live-streaming platforms. Methods: two-phase integrative review, with an initial exploratory search and a documented PubMed search on October 28, 2026 (58 records; 22 included), yielding 34 works analyzed through thematic synthesis in the S-O-R model and an evidence map. Results: social influence and commercial stimuli are consistently associated with impulse buying, usually through arousal, pleasure and perceived value, with context-dependent exceptions; convenience has moderate, indirect support, and only two studies address TikTok. Conclusion: the evidence indicates associations, not causality, and lacks studies with Brazilian consumers.
References
- Beatty, S. E., & Ferrell, M. E. (1998). Impulse buying: Modeling its precursors. Journal of Retailing, 74(2), 169–191. https://doi.org/10.1016/S0022-4359(99)80092-X
- Bhukya, R., & Paul, J. (2023). Social influence research in consumer behavior: What we learned and what we need to learn? A hybrid systematic literature review. Journal of Business Research, 162, 113870. https://doi.org/10.1016/j.jbusres.2023.113870
- Braun, V., & Clarke, V. (2006). Using thematic analysis in psychology. Qualitative Research in Psychology, 3(2), 77–101. https://doi.org/10.1191/1478088706qp063oa
- Doğrul, Ü., & Salman, S. (2026). Dark triad personality traits and online impulsive buying: The mediating role of social media addiction. Frontiers in Psychology, 17, 1879807. https://doi.org/10.3389/fpsyg.2026.1879807
- Feng, Z., Al Mamun, A., Masukujjaman, M., Wu, M., & Yang, Q. (2024). Impulse buying behavior during livestreaming: Moderating effects of scarcity persuasion and price perception. Heliyon, 10(7), e28347. https://doi.org/10.1016/j.heliyon.2024.e28347
- Gao, P., Zeng, Y., & Cheng, Y. (2022). The formation mechanism of impulse buying in short video scenario: Perspectives from presence and customer inspiration. Frontiers in Psychology, 13, 870635. https://doi.org/10.3389/fpsyg.2022.870635
- Grant, M. J., & Booth, A. (2009). A typology of reviews: An analysis of 14 review types and associated methodologies. Health Information & Libraries Journal, 26(2), 91–108. https://doi.org/10.1111/j.1471-1842.2009.00848.x
- Han, H., Xu, H., & Chen, H. (2018). Social commerce: A systematic review and data synthesis. Electronic Commerce Research and Applications, 30, 38–50. https://doi.org/10.1016/j.elerap.2018.05.005
- Hewei, T. (2022). Influence of online comments on clothing impulse buying behavior in mobile short video app live broadcast. Frontiers in Psychology, 13, 913073. https://doi.org/10.3389/fpsyg.2022.913073
- Hongsuchon, T., Chen, S.-C., & Khan, A. (2025). Applying the S-O-R model to explore impulsive buying behavior driven by influencers on social commerce websites. PeerJ Computer Science, 11, e3113. https://doi.org/10.7717/peerj-cs.3113
- Iyer, G. R., Blut, M., Xiao, S. H., & Grewal, D. (2020). Impulse buying: A meta-analytic review. Journal of the Academy of Marketing Science, 48(3), 384–404. https://doi.org/10.1007/s11747-019-00670-w
- Kadooka, V. (2025, May 8). TikTok Shop estreia no Brasil com expectativa de conquistar até 9% do e-commerce do país [TikTok Shop debuts in Brazil expecting to capture up to 9% of the country’s e-commerce]. Propmark. https://propmark.com.br/digital/tiktok-shop-estreia-no-brasil-com-expectativa-de-conquistar-ate-9-do-e-commerce-do-pais/
- Kalia, P., Zia, A., & Kaur, K. (2023). Social influence in online retail: A review and research agenda. European Management Journal, 41(6), 1034–1046. https://doi.org/10.1016/j.emj.2022.09.012
- Kong, X., Wang, R., & Zhang, Y. (2025). Exploring the influence of “keeping consumers in suspense” in live streaming on consumer impulse buying behavior: A test of the mediating effects of consumer inner states. Acta Psychologica, 253, 104762. https://doi.org/10.1016/j.actpsy.2025.104762
- Lee, Z. W. Y., Liu, W. Z. H., Chan, T. K. H., & Wei, G. G. Z. (2025). Impulse buying in live streaming commerce: A literature review and research agenda. Information & Management, 62(8), 104220. https://doi.org/10.1016/j.im.2025.104220
- Li, M., Wang, Q., & Cao, Y. (2022). Understanding consumer online impulse buying in live streaming e-commerce: A stimulus-organism-response framework. International Journal of Environmental Research and Public Health, 19(7), 4378. https://doi.org/10.3390/ijerph19074378
- Li, Y., García-de-Frutos, N., & Ortega-Egea, J. M. (2025). Impulse buying in live streaming e-commerce: A systematic literature review and future research agenda. Computers in Human Behavior Reports, 19, 100676. https://doi.org/10.1016/j.chbr.2025.100676
- Lin, X. (2026). From scrolling to spending: Psychological mechanisms of AI-driven impulse buying in live-stream shopping. Acta Psychologica, 269, 107594. https://doi.org/10.1016/j.actpsy.2026.107594
- Lina, Y., Hou, D., & Ali, S. (2022). Impact of online convenience on generation Z online impulsive buying behavior: The moderating role of social media celebrity. Frontiers in Psychology, 13, 951249. https://doi.org/10.3389/fpsyg.2022.951249
- Liu, M., Chen, X., Yang, B., & Gao, Y. (2025). The role of social presence in impulsive buying during live streaming e-commerce: Exploring the mechanisms of customer inspiration and positive emotion. BMC Psychology, 13(1), 1414. https://doi.org/10.1186/s40359-025-03743-4
- Mehrabian, A., & Russell, J. A. (1974). An approach to environmental psychology. MIT Press.
- Ngo, T. T. A., Nguyen, H. L. T., Mai, H. T. A., & Nguyen, H. P. (2025). Key determinants of online impulse buying behavior: A study from TikTok Shop users in Vietnam. Acta Psychologica, 260, 105593. https://doi.org/10.1016/j.actpsy.2025.105593
- Ngo, T. T. A., Nguyen, H. L. T., Nguyen, H. P., Mai, H. T. A., Mai, T. H. T., & Hoang, P. L. (2024). A comprehensive study on factors influencing online impulse buying behavior: Evidence from Shopee video platform. Heliyon, 10(15), e35743. https://doi.org/10.1016/j.heliyon.2024.e35743
- Page, M. J., McKenzie, J. E., Bossuyt, P. M., Boutron, I., Hoffmann, T. C., Mulrow, C. D., ... Moher, D. (2021). The PRISMA 2020 statement: An updated guideline for reporting systematic reviews. BMJ, 372, n71. https://doi.org/10.1136/bmj.n71
- Phan, D. H., Nguyen, Q. D., & Phuc, V. K. N. (2024). Dataset on Vietnamese students' impulse buying behavior on TikTok shop. Data in Brief, 57, 111047. https://doi.org/10.1016/j.dib.2024.111047
- Redine, A., Deshpande, S., Jebarajakirthy, C., & Surachartkumtonkun, J. (2023). Impulse buying: A systematic literature review and future research directions. International Journal of Consumer Studies, 47(1), 3–41. https://doi.org/10.1111/ijcs.12862
- Souza, M. T., Silva, M. D., & Carvalho, R. (2010). Revisão integrativa: o que é e como fazer [Integrative review: What it is and how to do it]. Einstein (São Paulo), 8(1), 102–106. https://doi.org/10.1590/S1679-45082010RW1134
- Sun, B., Zhang, Y., & Zheng, L. (2023). Relationship between time pressure and consumers' impulsive buying: Role of perceived value and emotions. Heliyon, 9(12), e23185. https://doi.org/10.1016/j.heliyon.2023.e23185
- Torraco, R. J. (2005). Writing integrative literature reviews: Guidelines and examples. Human Resource Development Review, 4(3), 356–367. https://doi.org/10.1177/1534484305278283
- Vinkóczi, T., Végvári, I. M., Németh, M., & Koltai, J. P. (2025). From scroll to sale: Predicting of customer engagement in impulse buying cycle on TikTok through the S-O-R model. Acta Psychologica, 262, 106006. https://doi.org/10.1016/j.actpsy.2025.106006
- Wang, M., Zhang, W., & Li, Y. (2026). Narrative strategies in live-streaming commerce: Host storytelling, immersion, and impulse buying. Frontiers in Psychology, 17, 1746938. https://doi.org/10.3389/fpsyg.2026.1746938
- Whittemore, R., & Knafl, K. (2005). The integrative review: Updated methodology. Journal of Advanced Nursing, 52(5), 546–553. https://doi.org/10.1111/j.1365-2648.2005.03621.x
- Xia, Y. X., Chae, S. W., & Xiang, Y. C. (2024). How social and media cues induce live streaming impulse buying? SOR model perspective. Frontiers in Psychology, 15, 1379992. https://doi.org/10.3389/fpsyg.2024.1379992
- Xiao, E., Su, C., Lu, L., Qin, R., Li, Z., & Wang, D. (2026). Factors affecting impulse buying behavior in the context of e-commerce live streaming. Acta Psychologica, 262, 106183. https://doi.org/10.1016/j.actpsy.2025.106183
- Xilai, Q., Bashir, T., Naseem, A., Gul, R. F., & Sadiq, B. (2026). A dual-process psychological model of impulse buying in digital commerce: Evidence from livestream and marketplace contexts. Frontiers in Psychology, 17, 1774474. https://doi.org/10.3389/fpsyg.2026.1774474
- Xu, X., Rosli, A., Alwie, A., Sharkawi, I., & Wu, Y. (2026). From mobile phone screen to taste buds: A study on the impact of Douyin live streaming e-service scenarios on durian consumer trust and purchase intention. PLOS ONE, 21(8), e0351421. https://doi.org/10.1371/journal.pone.0351421
- Xue, Y., Feng, T., & Wu, C. (2024). How technical and situational cues affect impulse buying behavior in social commerce? Evidence from bored consumers. Frontiers in Psychology, 15, 1405189. https://doi.org/10.3389/fpsyg.2024.1405189
- Ye, Y., Zhou, Z., & Duan, H. (2022). Philanthropic sales in live-streaming shopping: The impact of online interaction on consumer impulse buying. Frontiers in Psychology, 13, 1041476. https://doi.org/10.3389/fpsyg.2022.1041476
- Yu, L., Tang, W., & Gao, W. (2025). A study on the mechanism of live streamer's behavior characteristics affecting consumers' impulsive buying: The role of perceived value and social identity. Acta Psychologica, 255, 104950. https://doi.org/10.1016/j.actpsy.2025.104950
- Zhang, K. Z. K., & Benyoucef, M. (2016). Consumer behavior in social commerce: A literature review. Decision Support Systems, 86, 95–108. https://doi.org/10.1016/j.dss.2016.04.001
- Zhao, W., Hu, F., Wang, J., Shu, T., & Xu, Y. (2023). A systematic literature review on social commerce: Assessing the past and guiding the future. Electronic Commerce Research and Applications, 57, 101219. https://doi.org/10.1016/j.elerap.2022.101219
- Zhao, Y., Li, Y., Wang, N., Zhou, R., & Luo, X. R. (2021). A meta-analysis of online impulsive buying and the moderating effect of economic development level. Information Systems Frontiers, 24(5), 1667–1688. https://doi.org/10.1007/s10796-021-10170-4
Article information
- Section
- Review Articles
- History
- Received Oct 30, 2026 · accepted Nov 3, 2026 · published Nov 10, 2026 (10 days from submission to publication)
- Funding
- No
- Copyright
- © 2026 Caio Nazario Fozatti, Felipe Domingos Feliciano, Ingrid Alexandra Bueno, Laila Oliveira, Lorena Sayuri Miranda, Marina Cerejo Pongeluppi, Rafael Carmo, Prof. Me. Eder Freitas
- License
- CC BY 4.0
About the authors
Prof. Me. Eder Freitas — Master in Administration from the University of the Amazon (UNAMA)